Privacy Policy

Esdy Information Systems Private Limited respects the privacy of users, customers and visitors interacting with SoEngage. This policy explains, at a high level, how information may be collected and used.

Information we may collect

We may collect contact information, organisation or school details, support information, product usage information and other data you choose to provide through forms, integrations or service interactions.

How information is used

Information may be used to provide and improve services, respond to enquiries, support users, manage accounts, process transactions, secure systems, analyze service performance and comply with legal obligations.

Service providers and integrations

Where required to deliver the service, information may be processed by infrastructure, communication, payment, analytics or integration providers under appropriate contractual and security arrangements.

Google and connected account data

When a user explicitly connects a Google service, SoEngage may access the data necessary to provide the selected integration. Such data is used to provide the requested connected functionality and is not sold to third parties.

Retention and deletion

Information is retained for as long as necessary for the purpose for which it was collected, contractual obligations, security, dispute resolution and applicable law. Users may contact us to request deletion where applicable.

Security

We use reasonable administrative, technical and operational safeguards designed to protect information from unauthorized access, misuse or disclosure.

Contact

Email: info@soengage.ai
Esdy Information Systems Private Limited
4th Floor, Shivalik Plaza, Above SBI Bank, Road No. 1, Banjara Hills, Hyderabad, Telangana, India - 500034